Returns: If you are not completely satisfied with your purchase, simply return the items to us in their original condition and packaging within 48hours of receiving your order and we will issue a replacement or a different choice. Please send products you would like to return to:
Smartwares ‘n’ Products
No. 91, Ogudu Road, OGUD, LAGOS.

Please insert a copy of your packing list with a note stating why you would like to return the goods Please make sure you do this within 48hours of receiving your order, otherwise we may not be able to offer you a replacement.

Breakages Guarantee: As with any other company who ships items by courier, we do occasionally experience breakages or We continuously update and improve our packaging to avoid breakages, but we are unfortunately not able to avoid some things being damaged during transport.

What to do if your item is broken: It is very important that you check your goods upon arrival. If any of your items are damaged, please make a note of this with the delivery company.

Please take a clear photograph of the outer packaging and of the actual damage to the item received and email this to us with a description of the damage, quoting your order number. We will then arrange for a replacement item to be sent to you as soon as possible and we will contact you using the details provided to confirm what has been arranged and when to expect your replacement. Please be assured that we will always replace goods that have been damaged during transport if reported to us within 7 days.